Solution for hotel spas, luxury resorts and guest wellness facilities

Hotel & Luxury Resort Spa Software

Guest room billing. Concierge booking. Spa facility management.

Tailored for luxury hotel spas, 5-star resort wellness pavilions, and boutique destination properties. Post spa invoices directly to guest room folios, empower hotel concierges to book slots, and manage premium hydrotherapy facilities.

Free onboarding help Live in under a week Rated 4.8 by salon owners
Room
Folio charge posting
Concierge
1-Click guest booking portal
100%
Facility capacity control
VIP
Guest preference synchronization

The daily reality

Problems we fix for hotel spas, luxury resorts and guest wellness facilities

Manual room charge voucher reconciliation with front desk PMS

Paper spa chits lost between spa reception and hotel front desk lead to uncollected bills at checkout.

With Aura: Direct room folio posting integration with guest name and room number verification.

Concierge desk unable to see live spa availability

Hotel concierges calling busy spa reception to check open massage slots annoys high-paying guests.

With Aura: Dedicated Concierge Booking Portal showing real-time therapist and suite availability.

Managing day-pass visitors vs. in-house hotel guests

Outside visitors overcrowding hydrotherapy pools and saunas meant for staying resort guests.

With Aura: Separate in-house guest priority booking rules and outside day-pass capacity limits.

One connected platform

Everything your hotel & luxury resort spa needs

Booking, billing, clients, staff, stock and reporting finally live in one system — no more stitching six tools together.

Online booking & smart calendar

Fill chairs round-the-clock with a shareable booking link, buffers and stylist-wise slots.

Client CRM & preferences

Service history, formulas, notes and spend patterns on one profile that every branch can see.

GST-ready POS billing

Fast checkout with packages, splits, discounts under control and clean GST invoices.

Staff rosters & commissions

Roster-linked capacity plus transparent commission rules computed per visit.

Inventory & purchase control

Recipe-based consumption, reorder alerts and expiry tracking stop silent stock loss.

Owner reports & insights

Daily revenue, retention, staff and stock numbers without waiting for month-end.

How it flows

From booked to repeat client

  1. Step 1

    Booked

    Client books online or the desk adds them in seconds — slot, stylist and duration locked.

  2. Step 2

    Served

    Preferences and history open at check-in so the team delivers a personal experience.

  3. Step 3

    Billed

    One-screen POS handles services, retail, packages and payments with GST built in.

  4. Step 4

    Grown

    Rebooking nudges, win-back lists and owner dashboards turn visits into repeat revenue.

What you get

Guest room billing. Concierge booking. Spa facility management.

  • Hotel PMS guest room billing integration and verified charge signatures
  • Concierge and butler iPad portal for instant in-room spa booking
  • Multi-facility scheduling (Hydrotherapy, Jacuzzi, Hammam, Private Cabanas)
  • High-value guest preference profile shared across resort amenities
See it on your workflow

Questions

Hotel & Luxury Resort Spa Software — FAQs

Can spa charges be posted directly to the guest's hotel room bill?

Yes. Aura supports room folio charge posting with guest signature capture on tablets.

Can the hotel concierge book spa treatments directly for VIP guests?

Yes. A streamlined Concierge Portal allows front desk and concierge staff to reserve slots instantly.

How fast can we move our hotel resort spa onto Aura?

Most teams import clients and services, run parallel for a few days and switch fully within a week. Onboarding checklists inside the product guide each step.

Ready to run your hotel & luxury resort spa on Aura?

See booking, billing, CRM and reporting working together for businesses exactly like yours. Free demo, no pressure.