Feature Spotlight

Customer 360 Intelligence

Know every client like your best stylist does. Aura builds a complete 360° profile — visit history, preferences, allergies, loyalty points, wallet balance, and WhatsApp conversations — so every interaction feels personalized.

360°
Client view
40%
Repeat boost
Smart
Churn alerts
Why Switch

Why modern salons choose Aura

×Without Aura

×

Client preferences lost in paper notes or scattered spreadsheets

×

No visibility into which clients are at risk of churning

×

Manual loyalty tracking leading to redemption errors and disputes

With Aura

✓

Digital client profiles with complete history, preferences & allergy notes

✓

Automated churn risk scoring and suggested follow-up actions

✓

Points-based loyalty with digital wallet, store credits & auto-redemption

Capabilities

Everything you need, built in

Purpose-built for salon, spa, and clinic workflows — with zero friction and instant team adoption.

Complete Client Profiles

Visit history, purchase patterns, preferences, notes, tags, consent forms, and WhatsApp communication.

Feature Included

Value & Follow-up Context

Use formulas and configured rules for LTV, risk context and suggested follow-up.

Feature Included

Loyalty & Wallet

Points-based loyalty programs, digital wallet, credit notes, and store credits.

Feature Included

Client Memory

Keep preferences, allergies, product reactions and visit context attached to the client record.

Feature Included

Client Segmentation

Group clients by visit frequency, spend, services, and custom tags for targeted actions.

Feature Included

Consent & Forms

Digital consent forms, allergy questionnaires, and consultation notes attached to profiles.

Feature Included
Business Impact

Real results for real salons

360°
Client View

Every visit, purchase, preference, and communication in one profile.

40%
Repeat Boost

Personalized follow-ups and loyalty rewards drive repeat visits.

Smart
Churn Alerts

Get notified when high-value clients haven’t visited in a while.

Explore More Features

Aura connects every part of your salon business.

Feature FAQ

Common questions about Customer 360 Intelligence

What does Customer 360 Intelligence help salons improve?

Know every client like your best stylist does. Aura builds a complete 360° profile — visit history, preferences, allergies, loyalty points, wallet balance, and WhatsApp conversations — so every interaction feels personalized.

Can this connect with other Aura workflows?

Yes. Aura connects booking, billing, CRM, staff, inventory, marketing and owner reporting around the same salon day.

Is this useful for single and multi-branch salons?

Yes. Single-location salons get clearer daily operations, while multi-branch teams get more consistent reporting and workflow control.

Experience Customer 360 Intelligence in action

Join 3,500+ salons using Aura to automate operations and grow revenue. Book a personalized demo today.