Frequently asked questions

Aura plans are structured for a single branch, growing operations up to five branches, and proposal-based enterprise operations. Confirm fit and final scope in a demo and proposal.

Operational records carry tenant and branch context. Access is designed around authorised roles and locations; exact cross-branch permissions and settlement rules should be verified for your configuration.

Yes. Aura generates GST-ready invoices with HSN/SAC context, calculates CGST/SGST or IGST, and creates GST report summaries. Filing is done through your CA or the government portal -- Aura prepares the data.

Yes. The current public booking story is pay at salon: clients choose a service, professional and slot, then confirm without online prepayment.

The Staff App supports a qualified workday journey. Secure attendance is Android-only when owner policy and configuration enable it. Roster, tasks, leave, communication and permitted attribution context are included in the current story; complete iOS attendance is not claimed.

Aura is designed around tenant and branch isolation, role-based access and audit trails. Hosting, encryption, backup, retention and compliance commitments are confirmed in the proposal and data-processing terms.

Data preparation and agreed imports are part of the onboarding process. Source formats, validation, correction responsibility and migration scope are confirmed during assessment.

Request a demo. The team will review your workflow, then confirm assessment, data preparation, configuration, role training, go-live checks and any suitable trial access in the proposal.

Subscription payment methods and payment-provider details are confirmed in the proposal. Customer bookings shown on this site use the pay-at-salon flow.

Yes. Growth and Enterprise plans include attendance tracking, shift scheduling, commission calculation, and payroll processing. Aura calculates PF, ESI, TDS, professional tax, gratuity and bonus where applicable.

White-label branding -- custom domain, logo, colors -- is available on the Enterprise plan. The customer-facing booking portal can carry your salon's brand identity.