Case study framework

How a premium salon can turn consultation notes into repeat visits

Client 360, preferences and rebooking nudges. Replace this framework with real client numbers after approval.

Problem

The salon workflow depended on memory, manual follow-up and disconnected records.

Booking, CRM, reminders, POS, staff and owner reporting were connected into a measurable operating rhythm.

Retention workflow: add verified before/after values when the customer approves publication.